FAQ

All your questions answered.

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COFFEE

  • Top of the Mornin’ started with high quality coffee. We small batch roast, just before shipping, using the highest quality beans that are responsibly sourced. We built Top of the Mornin’ on our passion for craft coffee.
  • When ordering the coffee beans, you can choose to have the beans come to you whole, or pre-ground. Whenever beans are ground, they start to deteriorate faster. For the best cup of coffee, we suggest ordering whole beans and grinding them yourselves with a "Burr Mill Grinder."
  • We work to find only responsibly, sustainably, and ethically sourced beans. This means we look into the grower and try to get to know their story. We avoid corporate owned farms and prefer family owned farms or coops. When it comes to the coffee, we only order specialty grade coffee.

    We change the origin(s) of the blends from time to time as beans come in and out of availability. Our goal is to keep the taste profile of the coffee consistent over time.
  • We order only specialty grade coffee, which is the highest rating coffee can get. To be specialty grade the coffee must be almost entirely free of defects and stand out in one attribute.
  • We don't do caffeine tests, but on average an 8oz cup of coffee has around 95 mg of coffee. A coffee's caffeine content can range based on preparation method, the amount of coffee you are consuming, and the beans used.
  • The beans should be very finely ground, less coarse than sand, but not so fine that the machine can't even push water through the portafilter. For a double shot, grind between 18–21 grams of coffee into your basket. The proper grind is crucial to a balanced, delicious shot of espresso!
  • For drip coffee making we recommend a water to coffee ratio of 17:1 (or about 10 grams of coffee for every 6oz cup of coffee.) For a stronger pot of coffee or if using a French Press, use a water to coffee ratio of 15:1
  • Top of the Mornin’ Coffee is small batch roasted. Small batch roasting ensures better temperature control of the beans during the process which prevents burning or inconsistent flavor. The beans you order have usually been roasted just before shipping to assure maximum freshness.
  • While coffee is naturally gluten free, there is gluten present in the facility where our coffee is roasted.
  • We are not fair trade certified. But we do follow an internal process we call human valued sourcing. As part of that, we trace our beans to the farms and coops growing our coffees and only work with importers who ensure fair wages. We also pay about 3.5 times the global commodity rate for coffee to ensure our farmers are earning fair wages. The actual certifications themselves can sometimes only be gotten by coffee farmers who speak English, have internet access, and pay high fees, because of this we do not require fair trade certifications but still care about this issue.
  • While we don't specifically do sun grown or shade grown, we work to find only responsibly, sustainably, and ethically sourced beans. We avoid corporate owned farms and prefer family owned farms or coops. When it comes to the coffee, we only order specialty grade coffee.
  • Our beans are 100% Arabica beans and the nuttiness is a natural flavor brought out during the roasting process but there are no nuts in the coffee. However, there are nuts on the premises of our roasting roasting facility, so there is the slightest risk of cross contamination.
  • If you have a bag of our beans unopened, it will be fresh for up to a year! After open, expect freshness up to a few weeks.

TEA

  • Top of the Mornin's Teas were sourced looking for quality, ethical farm conditions, and environmental consciousness while ensuring a fair price. Here’s some info about our tea production and partners:

    1. Our teas are handpicked from continuous crops meaning no heavy equipment and decades old plants are producing our tea. This ensures CO2 isn’t being spent harvesting or constantly replanting crops.

    2. Our tea is processed in a solar powered facility that produces more power than it consumes.

    3.Our tea supports an environment action plan that preserves and grows several natural habitats and makes it completely carbon neutral. (And carbon negative when accounting for the solar above)

    4. Ethical Tea Partnership is an independently audited group that ensures social and environmental standards are met and maintained on Tea farms. Everything from fair compensation to health coverage, housing and childcare is closely scrutinized. Our tea partner is an ETP member.
  • All of our teas are certified in a number of other ways including Organic, Kosher, and Vegan. The teas pass a number of industry quality tests including quality testing, food safety testing, anti-terrorism certifications.
  • Tea Pyramid Bags are made from plant-based materials which are both backyard compostable and biodegradable.

    We sell our Teas individually packed into pyramids that are ready to brew. Pyramids allow the tea to fully expand as it absorbs water which allows it to release its amazing flavors the same way brewing completely loose leaf tea in a diffuser would without the extra mess. Our tea pyramids are plant based, not paper based, meaning there is no nasty paper dust mixing into the tea. Also, the pyramid, string, and tag are plant based and break down naturally in normal conditions so after brewing they can be composted at home if desired.

HOT COCOA

  • Top of the Mornin's Hot Cocoa is blended and packed in the USA.
  • You heard right, our Hot Cocoa is organic!
  • Our Hot Cocoa does contain milk and is manufactured in a facility that processes nuts and gluten.

SHIPPING

  • We have negotiated the best rates we can with our carriers. The carriers set the rate at checkout based on what's in your cart. We know for some of you it's high. We ship all over the world, build your cart and see what options are available to you based on the weight of the package and where you are shipping to.
  • We fulfill international orders in batches to reduce costs, please allow one week for international orders to be shipped. We always work to roast and ship your beans in the most timely manner while working with our shipping partners to keep costs down. Where possible, we ship your order with duty and taxes prepaid. We appreciate your patience and support!
  • Please note the cutoff date to ensure domestic orders would arrive in time for Christmas was December 10th. Any orders placed after this date may not arrive in time, - but our team is working as hard as they can to ship!

REWARDS

  • Simply create an account to automatically begin earning cash back on purchases and referrals.
  • Log into your account and go to "rewards" to access your wallet. Select "wallet" and copy the code displayed and use it at checkout.

    If you have a subscription, copy the code and go to "subscriptions" in your account, select "more" and "apply discount code" to apply it to your next order. Your store credit expires after 90 days.
  • Absolutely! You'll just copy your code from your wallet, and head over to "subscriptions" in your account to select "more" and "apply discount code". Your discount will apply to your next order.
  • You have your own custom link to share with friends and loved ones to gift them 20% off their first order. Go to your account and select "rewards" to access your link. Just copy and share the link or select one of the social icons to share will all of your followers.
  • With more money in your own Top. of the Mornin' Coffee wallet, of course! You'll receive $10 in store credit for when someone uses your link on their first order. Store credit from referrals never expire.
  • You have 90 days to spend your store credit that was earned from purchases! You shouldn't have to worry, it's always the perfect time for a fresh brew. You'll be notified if your store credit is about to expire. Store credit earned from referrals never expire.

SUBSCRIPTION

  • You will need to create an account to manage your subscription. Do this by clicking on "Account" in the top right of the site and be sure to use the same email address that you used if you already placed your initial subscription order.
  • Yes! Log into your account, select 'Subscriptions", for the option to Skip under your subscription. Select the three dots for "More" to see options to cancel or pause.
  • Yes, yes, YES! Log into your account, select 'Subscriptions", for the option to Skip under your subscription. From here, you'll have the option to gift your next order and surprise your bestie.

ADDITIONAL INFO

  • Please refer to each product's description to review specific care instructions. As always, drinkware items that are hand washed tend to last longer.
  • Please refer to each product's description or inner tag to review specific care instructions. We do recommend washing in cold and drying on low/hang to dry for most of our garments.
  • Email us at info@topofthemornincoffee.com we'll help you out! If you need order support, please include your order number!
  • All of our coffee and tea products are vegan! Clean Beans Coffee Soap is made with goats milk, and our Hot Cocoa and Chocolate Covered Coffee Beans contains milk excluding these products from being vegan.

GIVE BACK PROGRAM

  • We give 1% of sales to Crisis Text Line, to help young people with their mental health. Trained volunteer counselors bring texters support in their moments of need, and empower them to move forward.
  • Crisis Text Line is a nonprofit organization that provides free, confidential, 24/7 high quality text-based mental health support and crisis intervention service.

    Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.

    Learn more on their website: www.crisistextline.org