Questions

This page has 2 sections. FAQs, which are things people commonly ask and AQs, which are... not.

  

Coffee FAQs

Quality:

We're big on quality. Small batch roasted, right before shipping, highest quality beans, socially responsible sourcing. This is the good stuff, not pooped out of an Asian Palm Civet, but good.

Sourcing of Coffee:

We work to find only responsibly, sustainably, and ethically sourced beans. This means we look into the grower and try to get to know their story. We try to avoid corporate owned farms and prefer family owned farms or coops. We tend to order organic and/or rain forest friendly coffees but in order to assure quality, we will always order the best bean for the job. When it comes to the coffee, we only order specialty grade coffee.

Specialty Grade Coffee:

We order only specialty grade coffee, which is the highest rating coffee can get. To be specialty grade the coffee must be almost entirely free of defects and standout in one attribute. You can learn more at the link below: http://www.coffeeresearch.org/coffee/grade.htm

Current Blend Origin:

  • Colombia single origin bean
  • Specialty Grade
  • Locally owned farm
  • Carbon neutral import
  • 100% Organic

We change the origin(s) of the blend from time to time as small lots of high quality products come in and out of availability. Our goal is to keep the taste profile of the coffee consistent over time.

Roasting:

Top of the Mornin Coffee is small batch roasted. The beans you order have usually been roasted within 2-5 days of shipping to assure maximum freshness. We suggest consuming the beans within 2-3 weeks of receiving them for ideal taste.

Subscription:

For the Beans you can subscribe to have the item sent to you regularly. You can set the interval and quantity you'd like to receive. You can also add orders, skip orders, or change delivery address at any time by creating an account. (or click "Account" in the top right of the site). Subscribing gets you 50% off your first order, from there its 25% off for every shipment. Also, any time you see a discount code promoted, you can apply that code to your next order so you never miss out on savings by subscribing!

You will need to create an account to manage your subscription. Do this by clicking on "Account" in the top right of the site and be sure to use the same email address that you used if you already placed your initial subscription order.

Shipping:

We have negotiated the best rates we can with our carriers. The carriers set the rate at checkout based on what's in your cart. We know for some of you its high. We ship all over the world, build your cart and see what options are available to you based on the weight of the package and where you are shipping to.

Non-Profit Partnership

Top of the Mornin Coffee is proud to be partnered with the Feya Foundation; a growing non-profit organization that works to connect people and resources to aid in combating world hunger.  Top of the Mornin Coffee donates a meal for every order on our store. Additionally our staff volunteers hours to help package the meals for shipment. The meals are nutritionally packed and each pack feeds up to six people. 

Sean has personally decided to double the first 10,000 meals. The first 10,000 orders will donate 20,000 meals.

Click the link below to learn about the Feya Foundation: 

http://feyafoundation.org/

Nuts:

There are NO nuts in our facility.

Mug/Microwave:

The mugs SHOULD be dishwasher and microwave safe. The printing on the mug will come off after dishwashing use so please hand wash to maintain the print quality. The original mug is a thick, 15 oz porcelain mug. As always, dishes that are hand washed tend to last longer.

Shirt Sizing:

 

Refrigeration:

The Cold Brew should be refrigerated as soon as you get it. Definitely refrigerate after opening to avoid secondary contamination. It is okay if the Cold Brew gets warm during transit to you.

Cold Brew Serving:

The Cold Brew is formulated by Floridians to put in a glass full of ice so we can walk around town and when the ice melts the coffee will still taste good. This means the coffee comes out of the bottle a little stronger than we recommend if you are wanting to drink it straight without ice. Some people prefer that so we're good with those people, others may want to dilute it a bit with water, ice, or cream. There is no wrong way to drink coffee, if you add something to the cold brew and like it, great!

Whole Beans/Ground Beans:

When ordering the coffee beans, you can choose to have the beans come to you whole, or pre-ground. Whenever beans are ground, some of the oils start to deteriorate faster. For the best cup of coffee, we suggest ordering whole beans and grinding them yourselves with a "Burr Mill Grinder." We don't sell those today but a search on a site like Amazon for this will get you in the right neighborhood.

K-Cups:

K-Cups are convenient, which is great. Unfortunately, we don't believe in throwing away a piece of plastic every time you want to make a cup of coffee so we aren't doing a deal with any K-Cup style packagers until we're sure it can be done in a way that isn't harmful to the environment. However, if you have a Keurig style machine there is hope! You can get reusable cartridges anywhere coffee accessories are sold (in stores or amazon).

International Shipping:

We fulfill international orders in batches and have additionally seen delays in shipping and updated tracking information. We always work to roast and ship your beans in the most timely manner while working with our shipping partners throughout Covid delays. We appreciate your patience and support! 

Contact/Order, Privacy, Copyright, Legal, Whatever-You-Need support:

Email us at info@topofthemornincoffee.com we'll help you out! If you need order support, please include your order number!

 

Candle FAQs

Q: Was that candle real or some kind of weird alternate reality?

A: Yes

Q: Can you eat the coffee scented candle?

A: No. Don’t do that. It only SMELLS like Sean’s coffee.

Q: Is this just some cheap candle you made as a joke?

A: While we wanted to do a fun April 1st goof, we for real also wanted to deliver a good product. Ingredients matter and this candle is made with 100% soy wax which means little to no soot when burning and it comes from a renewable source. No petroleum based waxes or preservatives polluting your air means less toxic fumes in your home and a lower carbon footprint to manufacture. Using a natural wood wick means you get the soothing crackle sound of a mini personal fireplace. The coffee bean smell comes from a high quality fragrance, safely imitating the best coffee in the universe.

Q: How long will this bean scented candle last?

A: Tests have determined that your Top of the Mornin candle will last 69 hours or longer if the wood wick is properly taken care of. Trim wick to 1/4in before you begin burning. 

Q: How do I open this thing?

A: We have provided you with a can opener, simply insert the candle opener in between the rim of the lid and the can, and pry open using your muscles.  You may now enjoy your bean scented goods. If you're confused, find someone who knows how to open a paint can, they’ll know what to do.

Q: What’s different about a wood wick?

A: Wood wicks are cool because they burn well and make a nice crackling sound, but to live their best life they also prefer a little bit of care. Your wood wick should be 1/4in (6 mm) tall before you start burning. If it’s taller than that, give it a little snip until it reaches 1/4in height. Apply a flame on your wood wick until the whole wick is burning (don’t just start one side).  Enjoy the subtle crackle of pure awesome candle and wick perfection. 

Q: My wood wick went out, what do I do?

A: If your candle extinguishes after you’ve lit it, simply wait a few minutes for it to cool, trim it down slightly and light again, that should do the trick. If it just has a tiny flame and ISN’T extinguished, give it a little time, the balance of wax to flame will balance out. 

Q: How do I trim a wood wick?

A: Very gently. The wood becomes brittle after it’s burned. Before you relight your TOTM candle, gently pinch off a tiny portion of the most burnt pieces from the top of the wick with your finger or some scissors until it reaches 1/4in (6 mm) height. Be careful not to trim too much, you’ll be left with a flameless candle. Go slow, take some pride in your trim.

Asked Questions:

Seriously what is wrong with you people? (Each "Q" is exactly as submitted to us)

Q: Hey jack can I have some coffe

A: Maybe

Q: No joke?

A: No joke.

Q: Please have a dark roast named "Bottom of the Night"

A: Top of the Morning is relative

Q: I love you

A: Prove it

Q: Will you have hot chocolate as well?

A: Maybe

Q: Hi

A: Hi

Q: Does it have the power to wake up a single mom of 2 working 3 jobs?

A: We don't know, none of us are that powerful.

Q: Need any taste testers I know people that will

A: You know a group of taste testers?

Q: This is the stuff of legend oh my god

A: Yeah it is.

Q: I need this right now

A: Same

Q: Beans. What are they, but the jewels of caffeine. Like diamonds of nature.

A: You should write poetry

Q: I admire your motivation. Your passion. Your brilliance.

A: Dad?

Q: Is it a real coffee if so can u snort it once grounded?

A: DO NOT SNORT THE COFFEE.