This page has 2 sections. FAQs, which are things people commonly ask and AQs, which are... not.
We're big on quality. Small batch roasted, right before shipping, highest quality beans, socially responsible sourcing. We built TotM on our passion for craft coffee.
Sourcing of Coffee:
We work to find only responsibly, sustainably, and ethically sourced beans. This means we look into the grower and try to get to know their story. We avoid corporate owned farms and prefer family owned farms or coops. When it comes to the coffee, we only order specialty grade coffee.
We change the origin(s) of the blends from time to time as beans come in and out of availability. Our goal is to keep the taste profile of the coffee consistent over time.
Specialty Grade Coffee:
We order only specialty grade coffee, which is the highest rating coffee can get. To be specialty grade the coffee must be almost entirely free of defects and standout in one attribute. You can learn more at the link below: http://www.coffeeresearch.org/coffee/grade.htm
Top of the Mornin Coffee is small batch roasted. The beans you order have usually been roasted within 2-5 days of shipping to assure maximum freshness. We suggest consuming the beans within 2-3 weeks of receiving them for ideal taste.
Top of the Mornin Coffee’s Teas were sourced looking for quality, ethical farm conditions, and environmental consciousness while ensuring a fair price. We took almost a year to build our supply chain and are proud of the results. Here’s some info about our tea production and partners:
- Our teas are handpicked from continuous crops meaning no heavy equipment and decades old plants are producing our tea. This ensures CO2 isn’t being spent harvesting or constantly replanting crops.
- Our tea is processed in a solar powered facility that produces more power than it consumes.
- Our Tea Pyramid Bags are made from plant-based materials which are both backyard compostable and biodegradable.
- Our tea supports an environment action plan that preserves and grows several natural habitats and makes it completely carbon neutral. (And carbon negative when accounting for the solar above)
- Ethical Tea Partnership is an independently audited group that ensures social and environmental standards are met and maintained on Tea farms. Everything from fair compensation to health coverage, housing and childcare is closely scrutinized. Our tea partner is an ETP member.
- All of our teas are certified in a number of other ways including Organic, Kosher, and Vegan. The teas pass a number of industry quality tests including quality testing, food safety testing, anti-terrorism certifications.
We sell our Teas individually packed into pyramids that are ready to brew. Pyramids allow the tea to fully expand as it absorbs water which allows it to release its amazing flavors the same way brewing completely loose leaf tea in a diffuser would work without the extra mess. Our tea pyramids are plant based, not paper based, meaning there is no nasty paper dust mixing into the tea. Also, the pyramid, string, and tag are plant based and break down naturally in normal conditions so after brewing they can be composted at home if desired.
For several of our products, you can subscribe to have the item sent to you regularly, and save 25% on each order. You can set the interval and quantity you'd like to receive. You can also add orders, skip orders, swap products or change delivery address at any time by creating an account. (or click "Account" in the top right of the site). Also, any time you see a discount code promoted, you can apply that code to your next order so you never miss out on savings by subscribing!
You will need to create an account to manage your subscription. Do this by clicking on "Account" in the top right of the site and be sure to use the same email address that you used if you already placed your initial subscription order.
We have negotiated the best rates we can with our carriers. The carriers set the rate at checkout based on what's in your cart. We know for some of you its high. We ship all over the world, build your cart and see what options are available to you based on the weight of the package and where you are shipping to.
The mugs SHOULD be dishwasher and microwave safe. The printing on the mug will come off after dishwashing use so please hand wash to maintain the print quality. The original mug is a thick, 15 oz porcelain mug. As always, dishes that are hand washed tend to last longer.
Whole Beans/Ground Beans:
When ordering the coffee beans, you can choose to have the beans come to you whole, or pre-ground. Whenever beans are ground, some of the oils start to deteriorate faster. For the best cup of coffee, we suggest ordering whole beans and grinding them yourselves with a "Burr Mill Grinder." We don't sell those today but a search on a site like Amazon for this will get you in the right neighborhood.
We fulfill international orders in batches and have additionally seen delays in shipping and updated tracking information. We always work to roast and ship your beans in the most timely manner while working with our shipping partners throughout Covid delays. We appreciate your patience and support!
Contact/Order, Privacy, Copyright, Legal, Whatever-You-Need support:
Email us at firstname.lastname@example.org we'll help you out! If you need order support, please include your order number!
Seriously what is wrong with you people? (Each "Q" is exactly as submitted to us)
Q: Hey jack can I have some coffe
Q: No joke?
A: No joke.
Q: Please have a dark roast named "Bottom of the Night"
A: Top of the Morning is relative
Q: I love you
A: Prove it
Q: Will you have hot chocolate as well?
A: Maybe (Edit: We did it)
Q: Does it have the power to wake up a single mom of 2 working 3 jobs?
A: We don't know, none of us are that powerful.
Q: Need any taste testers I know people that will
A: You know a group of taste testers?
Q: This is the stuff of legend oh my god
A: Yeah it is.
Q: I need this right now
Q: Beans. What are they, but the jewels of caffeine. Like diamonds of nature.
A: You should write poetry
Q: I admire your motivation. Your passion. Your brilliance.
Q: Is it a real coffee if so can u snort it once grounded?
A: DO NOT SNORT THE COFFEE.
Q: Why pyramid bags?
A: Pyramid is the strongest shape. UNLEASH THE POWER OF THE PYRAMID
Q: How will dirty leaf water be different from dirty bean juice?
A: Tea and coffee are two completely different things.
Q: How many leaves are in the tea bags? I can only drink tea with an even number of leaves, this is very important
A: That does sound important.
Q: Will totm tea make my hair turn green like jack?
A: No it doesn’t do that.
Q: What happens if you mix tea and coffee from TotM Coffee?
A: We have not tested this. Use extreme caution when mixing powerful liquids.
Q: How does one spill the tea
A: With ✨passion✨ but be cool about it.